Comments on: SWREG customers beware http://successfulsoftware.net/2007/07/04/swreg-customers-beware/ Successful software requires more than just good programming. Sun, 06 Jul 2008 05:41:16 +0000 http://wordpress.org/?v=MU By: Philomena Ojikutu http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-10306 Philomena Ojikutu Thu, 01 May 2008 14:09:12 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-10306 I was just about buying an upgrade from cbox.ws and found out at the point of payment as i was being redirected to SWREG. There i found additional button of purchase of some unkown and unsolicited offer. At that point i had to stop, to do a little research which brought me here. thanks guys, particularly Andy Brice and others, for this alert. I went back to my vendor www.cbox.ws and found out surprisingly and strangely too that that cbox does not have a contact page, where you can complain or correspond with them. I have been using cbox's free version products for some years, this latest twist has also cast a slur on the reputation of cbox and other SWREG associated vendors. I was just about buying an upgrade from cbox.ws and found out at the point of payment as i was being redirected to SWREG. There i found additional button of purchase of some unkown and unsolicited offer.

At that point i had to stop, to do a little research which brought me here. thanks guys, particularly Andy Brice and others, for this alert.

I went back to my vendor http://www.cbox.ws and found out surprisingly and strangely too that that cbox does not have a contact page, where you can complain or correspond with them.

I have been using cbox’s free version products for some years, this latest twist has also cast a slur on the reputation of cbox and other SWREG associated vendors.

]]> By: Cody Bedford http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-10256 Cody Bedford Sat, 19 Apr 2008 18:05:13 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-10256 www.SWReg.org also known as www.SWReg.net and www.cardquery.com and owned by digital river all seem to have unethical practices steer clear! They do unauthorized charges, and unlike pay pal and more ethical online Ecommerce sites they let any vendor sell their product even if its a scam company like www.alstrasoft.com and www.revou.com both are horrible companies and zero support buggy scripts and scam type of company they tell you anything you want to hear to get your money!! www.alstrasoft.com was so bad they have rebranded to www.revou.com and as many complaints that are out there and requested refunds www.SWReg.com does nothing to regulate the problems they just make it worse! I fought to get a refund which they only did a partial refund and did that same back up registration charge well two weeks later they recharged my card without authorization!!! And out of 10 emails they never answered why they did the charge and then finally deleted the link i had to do alot of research and call other numbers all owned by digital river and all they do is pass you around and say that www.SWReg.org is seperate and they dont have a phone number and they pass you around its the biggest joke out there.Any company that allows a scam compay to collect your money and not take care of the problems and then does unauthorized charges should be shut down but just for your info the whole company Digital River inc seems to be a scam they own 650 seperate companies!! All seem to operate the same way,it became very clear there needed to be a reconized site out there to help protect online consumers and warn them to stay away so i am building www.BBBofEcommerce.com it will be up and running next week as a temp site it will be a bulletin board but will grow into a great site for consumers to check sites out! Please report scam sites,problem sites and even sites that do great business! Any questions or want to help build the site please contact me Cody@xeleven59.com thanks http://www.SWReg.org also known as http://www.SWReg.net and http://www.cardquery.com and owned by digital river all seem to have unethical practices steer clear! They do unauthorized charges, and unlike pay pal and more ethical online Ecommerce sites they let any vendor sell their product even if its a scam company like http://www.alstrasoft.com and http://www.revou.com both are horrible companies and zero support buggy scripts and scam type of company they tell you anything you want to hear to get your money!! http://www.alstrasoft.com was so bad they have rebranded to http://www.revou.com and as many complaints that are out there and requested refunds http://www.SWReg.com does nothing to regulate the problems they just make it worse! I fought to get a refund which they only did a partial refund and did that same back up registration charge well two weeks later they recharged my card without authorization!!! And out of 10 emails they never answered why they did the charge and then finally deleted the link i had to do alot of research and call other numbers all owned by digital river and all they do is pass you around and say that http://www.SWReg.org is seperate and they dont have a phone number and they pass you around its the biggest joke out there.Any company that allows a scam compay to collect your money and not take care of the problems and then does unauthorized charges should be shut down but just for your info the whole company Digital River inc seems to be a scam they own 650 seperate companies!! All seem to operate the same way,it became very clear there needed to be a reconized site out there to help protect online consumers and warn them to stay away so i am building http://www.BBBofEcommerce.com it will be up and running next week as a temp site it will be a bulletin board but will grow into a great site for consumers to check sites out! Please report scam sites,problem sites and even sites that do great business! Any questions or want to help build the site please contact me Cody@xeleven59.com thanks

]]> By: Ali http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-10220 Ali Wed, 09 Apr 2008 22:06:01 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-10220 wow.. we were looking into switching to SWREG this week. I am glad that this was brought to my attention, at least now I can speak with them and confirm if this is a part of the deal or not. If it is, well then... I don't think we will be going with them. btw, Marco... did you get a reply for that 'Open letter' you sent to SWREG? wow.. we were looking into switching to SWREG this week. I am glad that this was brought to my attention, at least now I can speak with them and confirm if this is a part of the deal or not. If it is, well then… I don’t think we will be going with them.

btw, Marco… did you get a reply for that ‘Open letter’ you sent to SWREG?

]]> By: Mark http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9896 Mark Tue, 18 Mar 2008 18:18:55 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9896 I received a call from a computer sales company wanting to know where my computer should be delivered.? This was the day after a purchase from swreg. There were also a couple of smaller charges to my card. I am now very suspicious of swreg and digital river and will not consider them for my software business. I received a call from a computer sales company wanting to know where my computer should be delivered.? This was the day after a purchase from swreg. There were also a couple of smaller charges to my card. I am now very suspicious of swreg and digital river and will not consider them for my software business.

]]> By: The Johnson Blog » Blog Archive » Bye Bye SWREG http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9841 The Johnson Blog » Blog Archive » Bye Bye SWREG Mon, 17 Mar 2008 03:34:55 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9841 [...] why Bye Bye SWREG?  It has come to my attention that they have started doing some shady (at best) things.  In short, they try to upsell my new customers into buying something unrelated to my software - [...] [...] why Bye Bye SWREG?  It has come to my attention that they have started doing some shady (at best) things.  In short, they try to upsell my new customers into buying something unrelated to my software - [...]

]]> By: RegSoft customers beware « Successful Software http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9418 RegSoft customers beware « Successful Software Sun, 09 Mar 2008 09:15:34 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9418 [...] rewards’ to at least some of their RegSoft customers’ shopping baskets, as they did earlier with SWREG. If you take the bait and sign up for Reservation Rewards, you will be billed $9 per month forever, [...] [...] rewards’ to at least some of their RegSoft customers’ shopping baskets, as they did earlier with SWREG. If you take the bait and sign up for Reservation Rewards, you will be billed $9 per month forever, [...]

]]> By: brendon http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9013 brendon Sat, 01 Mar 2008 23:49:22 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-9013 I have been reading about all the SWReg business dealings as well as hearing how they unsuccessfully launched the new Control Panel without really testing it. My partners and I left SWReg last year and we have never been happier. Not sure if this helps anyone but we looked at several other ecommerce providers and finally found one who we highly recommend. Our new provider is cleverbridge, they went way beyond our expectations in helping us migrate our product catalog over and setting everything up. Also, we have an Account Manager (Chris) who actually calls or emails us back, if you ever look for a new ecommerce provider look at these guys. Ask for Chris when you call, he has been good with us. Cheers I have been reading about all the SWReg business dealings as well as hearing how they unsuccessfully launched the new Control Panel without really testing it. My partners and I left SWReg last year and we have never been happier.

Not sure if this helps anyone but we looked at several other ecommerce providers and finally found one who we highly recommend. Our new provider is cleverbridge, they went way beyond our expectations in helping us migrate our product catalog over and setting everything up. Also, we have an Account Manager (Chris) who actually calls or emails us back, if you ever look for a new ecommerce provider look at these guys. Ask for Chris when you call, he has been good with us.

Cheers

]]> By: Christine http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-7376 Christine Wed, 09 Jan 2008 04:34:43 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-7376 They just charged me.. How do I cancel? I do not remember ever ordering from these people - this software stuff.... They just charged me.. How do I cancel? I do not remember ever ordering from these people - this software stuff….

]]> By: Dirk http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-6752 Dirk Thu, 27 Dec 2007 16:25:14 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-6752 Finally i have received my money back! right on chrismass. But this has taken a HALF YEAR though. Why have it not get earlier to me, i am now sorry for my bad words. Finally i have received my money back! right on chrismass. But this has taken a HALF YEAR though.
Why have it not get earlier to me, i am now sorry for my bad words.

]]> By: Myricula http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-5772 Myricula Sat, 08 Dec 2007 06:34:24 +0000 http://successfulsoftware.net/2007/07/04/swreg-customers-beware/#comment-5772 I AM DISTURBED AND FRUSTRATED BY THE NUMEROUS COMPLAINTS SOME SIMILAR TO MINE WHICH I HAVE JUST NOW READ ABOVE ABOUT SWREG. I PURCHASED SOFTWARE PRODUCT FOR $49.95 THROUGH THEM ON 11/8. THE LINK THEY SENT ME WAS WORTHLESS. I TRIED TO CONTACT THEM ABOUT THE LINK, TO NO AVAIL. FINALLLY I WROTE SEVERAL EMAIL AND FILLED OUT TROUBLE TICKETS. THEY HAVE REPLIED TO NONE!!! FINALLY, I JUST WROTE TO JESSY WHOSE EMAIL ADDRESS I FOUND ABOVE. I AM DISTURBED AND FRUSTRATED BY THE NUMEROUS COMPLAINTS SOME SIMILAR TO MINE WHICH I HAVE JUST NOW READ ABOVE ABOUT SWREG.

I PURCHASED SOFTWARE PRODUCT FOR $49.95 THROUGH THEM ON 11/8. THE LINK THEY SENT ME WAS WORTHLESS. I TRIED TO CONTACT THEM ABOUT THE LINK, TO NO AVAIL. FINALLLY I WROTE SEVERAL EMAIL AND FILLED OUT TROUBLE TICKETS. THEY HAVE REPLIED TO NONE!!!
FINALLY, I JUST WROTE TO JESSY WHOSE EMAIL ADDRESS I FOUND ABOVE.

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