Comments on: RegSoft customers beware

By: Vicky

Vicky — Wed, 01 Sep 2010 09:54:11 +0000

I have been bitten too. They have taken my money, but no confirmation email or registration codes. I have emailed via their technical support page, twice, but no response in over a week. Now, out of the blue I get an installation disk with no explanation, and no registration keys! Don’t touch these guys with a barge pole! Next time I will make a point of checking that there is telephone support before giving away my credit card details.

By: Tobias Schorr

Tobias Schorr — Tue, 18 May 2010 16:21:41 +0000

Hello!

It is a pitty that I have found this website to late. It seems that I have already the same experience!

Do not buy anything by this company! After 24 h they do not manage to send a legal code for a software.

Poor!

By: Andy Brice

Andy Brice — Sun, 08 Nov 2009 23:54:35 +0000

@Michael

See:
http://successfulsoftware.net/2009/10/12/a-survey-of-ecommerce-providers-for-software-vendors/

By: Michael Medellin

Michael Medellin — Fri, 06 Nov 2009 22:05:40 +0000

I almost signed up with them to handle my software saled, registration. So who do you recommed to handle this??

thanks

By: Adam Armstrong

Adam Armstrong — Tue, 15 Sep 2009 01:24:01 +0000

I had similar experiences with Digital River (which was endorsed by Cnet) and Regsoft which posted more than double the amount of renewing a software. I never got a reply to several emails to digital river and am now trying to get in touch with Regsoft. I would defintely advise anyone not to do business with anything Digital River, Regsoft or Safecart.

By: spamsickle

spamsickle — Fri, 25 Jul 2008 21:21:36 +0000

I would also recommend avoiding having anything to do with Regsoft. The two times I’ve been forced to use them (to buy software from vendors who used Regsoft to process their payments) have been an absolute disaster. You enter your payment information, get an email that provides a link to a tracking site, and wait forever. After a few hours, they’ll let you complain to customer service via a website (no phone number), which will advise you to “Try submitting your order again,” which will result in your being charged twice for the same item. Then THAT will take days, and lots of hair-pulling to resolve.

From now on, any vendor who uses REGSOFT to process their payments just killed any possibility of selling to me. I’ll go with PayPal, I’ll send you a check, I’ll fax you credit card info, but I absolutely WILL NOT deal with Regsoft ever again.

By: bill

bill — Mon, 12 May 2008 18:35:13 +0000

yep just ripped me off STAY AWAY FROM THEM!!!

By: Dave

Dave — Thu, 10 Apr 2008 05:42:41 +0000

Regsoft has been sending me spam emails for a very long time. I have never bought anything from them, nor will I (never buy anything from spammers!!!!) DigitalRiver (the parent company) seems to be involved in many other shady business practices.. I would recommend not buying products or services from any DigitalRiver-owned company!