The guys at Gurock Software were kind enough to send me this testimonial after I did some consulting on TestRail, their web based test management software.
After launching our new test management software TestRail early last year, we recently contacted Andy to help us increase the visibility of our product. Based on customer feedback and reviews, we knew that many software development teams prefer TestRail over legacy solutions that are difficult to use. But we also knew that most teams weren’t aware of our new product, so we wanted to improve this situation.
The first thing Andy did was to try and test the application as a normal user would use it. While he walked through the application and briefly tested its major features, he recorded a video of this experience and narrated the video with comments and suggestions. Seeing how a first-time user uses your application can be very useful and it definitely showed us a few things that we could improve.
Learning more about the application was also important for the next step: Andy interviewed us to learn more about our goals, marketing methods and many other things. He then prepared a detailed and thorough report with many suggestions, comments and recommendations. Implementing all those suggestions will take time but we are already seeing first positive results of the short-term improvements that we’ve implemented. If you want to bring your product (or product marketing) to the next level, Andy’s consulting service is highly recommended.
Dennis Gurock, http://www.gurock.com
Although only launched last year, TestRail is already a polished product with an impressive customer list. If you have a suite of test cases you need to manage, I suggest you take a look.